Studies in American advertising over the last several years clearly show people are inundated with noisy commercial messages — each person encountering as many as 3,000 to 5,000 ads every day.
In response to the need for less intrusion, devices and methods to reduce the noise and hassles of unwanted ads are appearing in the marketplace. These include email spam filtering, telephone caller ID, TiVo recording to bypass TV commercials, liberal use of the [Delete] key or button on incoming email, and other tactics.
The ads are everywhere — on buses and taxicabs, bus-stop shelters, storefronts, billboards, print and electronic media, clothing and more.
Advertisers clamor for attention — buyers resist involvement.
The growth in demand for new technologies, more conveniences to help manage busy lives, more options for leisure and entertainment, as well as new "easy buttons" and "bright, shiny objects", is obvious to even the minimally attentive observer.
And there seems to be no limit to the number of businesses willing to feed that appetite for newer and better.
It also extends to the business and corporate environment where employees, managers, and C-suite executives crave new solutions to old problems, and more opportunities, tools, and methods to improve profitability, ease stress, and make everyone's job easier.
But company decision makers are busy. Often too busy to do their own research. That means they need help.
So to cut through the clutter of advertising messages — and separate fact from hype or fiction — decision makers need a way to get authentic, useful guidance from sources they know, like, and trust.
And when such a resource is made available, they willingly use it.
White papers, and similar documents — marketed and promoted as special reports, executive briefings, product backgrounders, or by other names — are popular, widely used solutions to obtaining the desired guidance in making better purchase and business-strategy decisions.
In fact, in some B2B specialties, 90% or more of decision makers say white papers are a preferred source of information when making important decisions or major purchases.
Well-conceived, well-written white papers also have a longer shelf life than other collateral, remaining useful much longer than other marketing materials.
The structure of a white paper or special report can vary widely, depending on the specific combination of information to be presented.
The format may be a numbered list ("7 Ways to ...", for example), or any of several other structures, as appropriate.
There is no standard definition of what constitutes a "white paper". But generally speaking, the most commonly accepted lengths are:
I recommend avoiding the term "white paper" because it is so commonly misused. One of the most frequent complaints I hear from IT managers is: many documents promoted as white papers are little more than a thinly disguised product brochure providing little useful substance.
The next big complaint is they are not well-written, hard to understand, or poorly organized so it's hard to identify important information in the paper.
The approach and structure used when creating white papers varies widely, depending on audience and purpose. White papers most commonly fit the following pattern:
Key to effective white papers is to maintain a balanced editorial style, not unlike what you would expect in a professional or trade journal in the field you're addressing. Product promotions and such should be handled very carefully, avoiding blatant product-brochure kinds of writing and presentation.
Readers know there will be some promotion near the end. But unless you make it obvious in your promoting the paper that it contains product specifics, be careful how you present your message, and maintain some semblance of journalistic balance and integrity so you can maintain the credibility you seek.
Sometimes a white paper must meet the needs and interests of a broader range of audience than can be effectively addressed in a single paper. In such cases, a version for technical staff, another for executives not familiar with technical considerations, etc. may be in order.
Some white papers or reports can be re-purposed for other uses by expanding into an ebook, converting to a video report, etc., adding versatility into your associated marketing activities.
My process for creating white papers usually follows a sequence of steps similar to the following:
I handled projects like this for much of 20 years as a senior writer at HP. I am able to maintain reasonable flexibility to adapt to scheduling needs or other related situations. The objective is to get a good product created with minimum bureaucratic hassle, with maximum effectiveness in the final result.
I sometimes get requests for proposals. These tend to come from people who are shopping the market for a writer, usually looking for the best price.
Let me save you time.
If you're looking for a low bidder, you probably don't qualify to work with me. Clients I work with understand that experience and competence have value, and low-bid writers generally can't deliver what you really need.
I have decades of experience and tens of thousands of dollars invested in specialized education a lot of writers and ad agencies lack. It therefore makes no sense for me to engage in a price competition.
If you do require a proposal, that can be arranged — for a fee. If it leads to an actual project, part of the fee may be applicable to the project fee, depending on the situation.
Just remember: Quality is free. The extra investment in quality work can usually be expected to return with a profit on your bottom line that exceeds, not only the premium paid for the job done better, but the entire price because the writer intends and expects it to produce a return.
On the other hand, money "saved" from inferior work can cost far more in lost profits from lost sales that could have been, than you would have paid for the superior document.
Want to see an example of my work? Get your copy of my white paper that Gordon Graham — “That White Paper Guy” — liked so well when he read it. It's free. No need to give any personal information to get it.
Titled One change in how you market can slash advertising costs, increase sales and boost your reputation, it will change your perspective on the world of marketing and advertising. Two hard-hitting case studies about companies you're already familiar with expose fallacies in common advertising practices.
There's food for thought in there that's well worth contemplating.
If you have an immediate need, or are planning to use a white paper in your marketing and want to touch base, I'm happy to discuss it with you.
Just let me know.
By phone or email — Contact information: